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Platform Capabilities.

A technically rigorous toolkit for Magento integration — category-first discovery, catalog sync, Hyvä-ready chat, and GDPR-minded EU defaults. Built for complex catalogs, not generic website bots.

Topology

Category-Aware Routing

Resolve the Magento category first, then search inside it — typically ≤2 catalog queries per turn. Nested taxonomy stays intact; attribute clarifiers refine material, size, and load class like a trained sales associate.

Replication

Delta Catalog Sync

Keep products, attributes, and stock signals current so chat answers reflect the storefront — not a stale export. Sync cadence follows your plan tier (daily → hourly → 15-min).

sync.log

[INFO] Init delta queue...

[INFO] Resolving SKUs...

[OK] Catalog parity check

Control Plane

Admin & Ops Surface

Backend admin APIs for store configuration, knowledge curation, and conversation visibility — all tenant-scoped. Track sync queues and resolve mapping conflicts without writing SQL.

Job ID
Status
Time
#8402-ADone4ms
#8402-BQueue
Infrastructure

Rate Limits & CORS

IP, session, and store-level limits plus allow-listed origins so public widgets stay abuse-resistant. Circuit breakers keep traffic spikes from compromising platform stability.

LIMIT
Compliance

GDPR-Minded Defaults

IP stored as hash, conversation retention windows, and EU hosting preference. No PII shipped to the model beyond the question text. We do not claim SOC 2 — honest EU posture, not invented badges.

  • Data masking active (IP hash)
  • Region: EU-Central (Frankfurt)
  • Conversation retention windows

Ready to streamline your commerce operations?

Request integration for your Magento / Hyvä store. We review fit, propose a tier, then install the module with you — no Stripe checkout in v1.

Request integration