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Implementation Protocol

Structured deployment for enterprise operations.

A transparent five-step methodology from integration request to live Magento chat. No Stripe checkout, no surprise self-serve install — we qualify, propose, then install the module with you.

Five steps

Request → meeting → proposal → install → go live

Magento integrations are not one-click. We keep intentional friction so every store is configured correctly.

  1. 01

    Request

    Submit Request integration with store URL, Magento version, Hyvä usage, and catalog shape.

    No self-serve trial. We review every request for Magento fit before scheduling time.

  2. 02

    Meeting

    Short discovery call: stores in scope, attributes, access owners, and success criteria.

    We send a prep checklist. Typical call is 30–45 minutes with merchant and agency if involved.

  3. 03

    Proposal

    Written tier recommendation, setup fee, timeline, and clear out-of-scope items.

    Growth (€349 net) is the usual default. Scale or Agency when volume or store count requires it. Invoiced manually — no Stripe in v1.

  4. 04

    Install

    We install the Magento module, map attributes, sync catalog, and seed knowledge.

    Typical window: 1–2 weeks after kickoff access is ready. Staging first when possible.

  5. 05

    Go live

    Widget on the storefront, per-store isolation confirmed, support channel opened.

    Conversations and catalog stay bound to that store_id. Support level follows your plan.

After go-live

  • Support by plan

    Essential email (48h) · Growth priority (24h) · Scale onboarding call · Agency dedicated channel.

  • Catalog stays in sync

    Sync cadence follows your tier (daily → hourly → 15-min). Better attributes mean better category-first answers.

  • Fair-use metering

    Only sessions that reach the AI path count. High overage throttles to deterministic catalog and knowledge answers.

Typical commercial default: Growth €349 net / month plus €1,200 setup per store. Annual −15% on monthly only. See pricing for the full ladder.

Next step

Ready to start the process?

Request integration and we will review your Magento / Hyvä store. Or create an account first to track onboarding status.